Application & Onboarding

IBC

Official IBC Hotel/Resort Membership Application and Onboarding Information

Public Key Digital Marketing Information

  • Hotel/Resort marketing name as it is to appear on the IBC Hotels website.
  • Hotel/Resort local phone number to be prominently displayed on the IBC Hotels website. If the hotel is outside the US, also include the phone number that would need to be dialed from the US.
  • Reservation email to be prominently displayed for guests to contact the hotel directly regarding special reservation requests or late arrivals after 4PM.
  • Street, city, state/province, and country address prominently displayed for guest convenience.
  • Key marketing information to be emphasized, such as free airport transportation, breakfast, proximity to tourist/business sites, and other compelling benefits.

Unlike other reservation services which restrict direct hotel information, IBC provides direct hotel information for the guest and hotel convenience.

Private Administrative Information

  • Name, phone, and email of key marketing individual(s) handling reservations.
  • Administrative address if different from the hotel.
  • The key person to contact at IBC for administrative information and questions is Jeff (je@ibchotels.com).

Summary

  • Month-to-month membership: For simplicity and maximum hotel/owner-operator flexibility, IBC Hotel membership is month-tomonth, which can be cancelled at any time, with 30 days’ notice by the hotel operator or by IBC Hotels.
  • Guest surveys: IBC reservation hotel guests are often asked for a guest survey following their stay. Guest compliments and guest concerns are brought to the attention of the IBC Hotel owner/operator with a request to improve guest satisfaction where appropriate. IBC Hotels with continuing low guest satisfaction may be terminated from an IBC system for the benefit of all IBC Hotels.
  • Digital marketing: As part of the digital program of marketing for all IBC Hotels worldwide, IBC, at its own expense, will provide limited digital marketing for both the IBC brand and for specific IBC members at no extra cost to the IBC member.
  • Optional guaranteed marketing program: IBC also offers an optional unique digital marketing program for IBC Hotel members with a result guaranteed that member hotels can participate in if they wish to significantly increase reservations or results through IBC marketing.
  • Six-month free trial: There is no cost to IBC hotel member hotels for the first six months of their membership starting with the first paid reservation received. There is no ongoing IBC member hotel obligation. For the hotels that are pleased with the IBC marketing and reservation results, an economic fee structure - often virtually half the fees of others - will be provided and mutually approved by both your hotel and by IBC to continue reservation participation following the first six-month free trial period.